Workers’ Engagement and Expectation Levels Drop

November 30, 2009 at 5:08 pm Leave a comment

Cost cutting actions by U.S. employers in 2009 have contributed to a sharp decline in the morale and commitment of their workers, especially top performers according to a survey by consultancy Watson Wyatt and World at Work.

The survey found that employee engagement levels among all employees dropped 9 percent since 2008 and have plunged close to 25 percent among top performers. Additionally, 36 percent of top performers say their employer’s situation worsened over the past year; the number who would recommend others take jobs at their company has declined by nearly 20 percent.

“The fallout from the actions employers have taken in response to the recession is now coming to light, and it is significant,” said a global director of strategic rewards at Watson Wyatt. “Having less engaged and committed workers is a major concern for employers. This could have a long-lasting and detrimental impact on productivity, quality and customer service, as well as an increase in the risk of companies losing their best employees.”

The survey was conducted in May and based on responses from 1,300 full-time workers at large U.S. employers.

Excerpted from HR Magazine, November 2009

Disclaimer: Posts on this blog are for information only, and are not legal advice.

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Entry filed under: Human Resources (HR). Tags: , , .

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