Employees Have Ideas. Is Anyone Listening?

March 6, 2010 at 4:56 pm Leave a comment

People age 55 and older, women and HR professionals are among employees who make workplace suggestions more often than others, according to findings released Feb. 23, 2010.

Right Management, a subsidiary of Manpower employment services, conducted the online survey Jan. 20-Feb. 15, 2010, through LinkedIn.

“We find that employees really want to be heard,” Right Management’s senior vice president of global solutions, Deborah Schroeder-Saulnier, said in a news release. “Making suggestions signals they are thinking about the performance of the organization and want to contribute over and beyond the requirements of the job. And this can be seen as a great opportunity by employers—if they know how to take advantage of it.”

Among the findings:
•57 percent of persons surveyed make workplace suggestions regularly; 27 percent claim to make more than 20 suggestions annually.
•30 percent of employees made more than 10 suggestions but fewer than 20.
•Women were more likely than men to make more than 10 workplace suggestions annually (61 percent and 46 percent, respectively).
•Workers age 55 and older were more likely than those age 25 to 34 to make 10 or more suggestions (76 percent and 51 percent, respectively).
•Salespeople and HR professionals tend to make the most suggestions (50 percent and 28 percent, respectively).
•Management and C-level executives were most likely to offer more than 20 suggestions per year.
•6 percent offer no workplace suggestions.
•The number of suggestions made does not vary by company size.

There is little evidence, though, that employers truly listen to employee suggestions or try to benefit from their enthusiasm and perspective, according to Schroeder-Saulnier.

Excerpted from the SHRM web site

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Entry filed under: Human Resources (HR). Tags: , , .

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